AEA APPS / SUPPORT

How can we help?

Find a starting point for questions about Cupnote or Orders below. We would love to hear your feedback, too.

Which app?

Cupnote support

Account and sign-in

Check your connection and email address. Password reset and email verification are being developed; do not assume they are available until confirmed in your installed version.

Records and sync

Guest records are stored on the server, too. Contact support before reinstalling: access to your guest identity may be lost. Check your data transfer choice when creating an account.

Premium and purchases

Purchase and restore availability depends on the configured release. Manage App Store subscriptions in your Apple account settings. Do not share passwords or full payment details.

Account and data deletion

The current development build does not yet complete actual data deletion through “Delete account.” Use the verified support channel for data deletion requests. This page does not replace the required in-app account deletion flow.

Orders Coming soon

Orders has not been released yet. Visit our contact page for questions and product feedback.

A few quick answers.

Where can I download Cupnote?

Cupnote is currently in development and testing. A public store link will be added to its app page when available.

Are caffeine estimates exact?

No. Caffeine values are estimates for tracking, not medical advice or a personal health assessment.

When will Orders launch?

There is no announced release date yet. Updates will be shared on this site.

What should I include in a bug report?

Include the app and version, device, operating system, and steps to reproduce. Hide personal information in screenshots. Never send passwords or verification codes.